Verified feedback from customers who have shipped with us — parcels, homes, vehicles and freight. The good and the honestly mixed.
We had a good experience with American Logistix. Twelve boxes of books and a desk from Boston to Austin, priced by weight so it came in well under what the courier quoted. Everything arrived on the day they said, one box slightly dented, nothing damaged inside.
Verified customer
Great price on a pallet of stock. I do hate all the texting though — there is a lot of money moving here and a simple phone call would do. Would have given five but the collection slipped a day because of driver availability.
Verified customer
Very helpful. Kept me informed every step of the way. We move inventory between two warehouses monthly and the previous firm had zero communication or accountability. American Logistix now handles all of it, and the freight rate on pallets is a fraction of what we were paying per parcel.
Verified customer
I had the absolute best, most professional experience from start to finish. From my agent Ted, to the dispatcher, to the driver, to the follow-up call — a full three-bedroom house moved across four states and I was given real peace of mind the whole way.
Verified customer
I had a great experience! I reached out on a late Monday afternoon about an urgent machine part, it was collected Wednesday morning and delivered to the plant in another state the same day before the shop closed. That downtime would have cost us far more than the express fee.
Verified customer
They made this process so easy for me. From my first point of contact, to pricing, to communication, to turnaround — five stars in all areas. I sent a signed first edition and it arrived exactly as it left. Trustworthy and reliable.
Verified customer
The service was amazing. I called and spoke to someone on a Sunday about shipping my late father's furniture and a piano. They took the order and I said I would not pay a deposit until a carrier was confirmed. They called Tuesday with a driver and it was collected that Friday, as we asked.
Verified customer
Hassan is a great driver. American Logistix delivered my motorcycle on time as promised and with no damage. White glove was worth every cent — carried in, unwrapped, and the packaging taken away. Ask for them if you want the proper treatment.
Verified customer
I am actually a driver for Hauling Crew LLC. From a carrier's perspective they are quick to answer the phone and always available, and fast at sorting paperwork so the load is ready to move. That is what gets freight delivered on time.
Verified customer
Very professional service. I was unsure who to use for shipping a workshop lathe — I had never moved anything that heavy before and was quite confused. They asked for the data plate, worked out the weight, and walked me through the whole thing in plain English.
Verified customer
Honest feedback — good or bad — is how we keep the carrier network accountable. Tell us how your shipment went.
